Amsterdam Airport Schiphol (IATA: AMS) is the primary international airport of the Netherlands, located just 9 kilometers southwest of Amsterdam. As one of Europe’s busiest airports, Schiphol serves as a major hub for both passenger and cargo flights, connecting travelers to destinations across the globe. The airport is known for its efficiency, modern amenities, and a wide array of services designed to make the travel experience as smooth as possible. For first-time visitors, there are several important aspects to keep in mind regarding transportation, services, and local tips to ensure a seamless journey through Schiphol and into the city.
General Information
Schiphol is a single-terminal airport, with three large departure halls. This design allows travelers to easily navigate between gates without the need for shuttle transfers or moving between different buildings. The terminal is equipped with a comprehensive range of facilities, including restaurants, shopping outlets, lounges, and medical services. The airport also has free Wi-Fi available throughout, making it easy to stay connected.
Schiphol is open 24 hours a day, and it is known for its efficient security procedures and excellent signage in multiple languages, which make it user-friendly for international travelers. Whether you’re arriving or departing, there are plenty of information desks and service points available throughout the terminal to assist with any queries you may have.
Public Transportation
Schiphol is exceptionally well-connected to Amsterdam and the rest of the Netherlands by public transportation. For first-time visitors, the most convenient options are the train, bus, and taxi services.
1. Train
The train is the fastest and most efficient way to get from Schiphol to central Amsterdam. Schiphol’s train station is located directly underneath the airport, making it easy to reach from any terminal. Dutch Railways (NS) operates frequent trains, and a trip to Amsterdam Central Station takes only about 15-20 minutes. Tickets can be purchased from the yellow NS ticket machines located throughout the terminal or online. Visitors can opt for a single ticket or an OV-chipkaart (a reloadable smart card used for public transport throughout the Netherlands).
For those looking to travel beyond Amsterdam, Schiphol’s train station also offers direct services to other major cities like Rotterdam, Utrecht, and The Hague. Intercity trains, including international routes to Belgium, Germany, and France, are also available.
2. Bus
Schiphol is also well-served by several bus routes that connect the airport to nearby towns and cities. The most popular route for visitors to Amsterdam is Bus 397, also known as the Amsterdam Airport Express. This bus departs from Schiphol every 15 minutes and stops at key locations in Amsterdam, including the Museumplein and Leidseplein, with a journey time of around 30-40 minutes.
Bus tickets can be purchased directly from the driver, at the GVB ticket desks, or through contactless payment methods.
Currency Exchange
For those needing to exchange money upon arrival, Schiphol offers several convenient currency exchange options. Travelex operates multiple counters throughout the airport, including at the arrivals hall and the Schiphol Plaza shopping area. There are also currency exchange machines located near the baggage claim area.
While currency exchange services are readily available, it’s worth noting that using ATMs to withdraw local currency (euros) often provides better exchange rates. Schiphol has numerous ATMs throughout the terminal, accepting most major debit and credit cards. For first-time visitors, it’s always a good idea to have a small amount of cash in euros, although most transactions in Amsterdam can be made using credit or debit cards.
Local Transport Cards
When traveling around Amsterdam and the surrounding areas, the most convenient way to pay for public transport is using the OV-chipkaart. This smart card works on all public transportation systems in the Netherlands, including trains, buses, trams, and the metro. You can purchase an anonymous OV-chipkaart at the airport’s NS ticket machines or GVB counters and load it with credit.
For visitors staying a few days, there’s also the option of purchasing an Amsterdam Travel Ticket, which includes unlimited travel on trains, buses, trams, and metros within the Amsterdam area for 1 to 3 days. This pass also covers the train journey between Schiphol and central Amsterdam.
Another useful option for tourists is the I amsterdam City Card, which provides unlimited public transport within the city, free or discounted entry to museums and attractions, and other perks. However, this card does not cover travel outside the Amsterdam area or the train ride to the airport.
Local Secrets
Amsterdam Airport Schiphol has some hidden gems that can make your travel experience more enjoyable:
- Rijksmuseum Schiphol: Located between Departure Halls 2 and 3, this free art gallery features a rotating collection of artwork from the famous Rijksmuseum in Amsterdam. It’s a great place to get a taste of Dutch culture while waiting for your flight.
- Airport Library: Schiphol is home to the world’s first permanent airport library, offering a quiet space for travelers to relax with books, magazines, and even e-books about Dutch history, culture, and literature.
- Airport Park: For travelers looking to stretch their legs and relax in a more natural setting, Schiphol’s Airport Park provides a peaceful space with real trees, park benches, and even bird sounds. Located near Departure Lounge 1, it’s a tranquil escape from the busy terminal atmosphere.
- VIP Lounges and Dayrooms: For those with long layovers, Schiphol offers several lounges and dayrooms where you can relax, shower, and rest in privacy. There are lounges available for business class travelers, but you can also pay for access to some lounges regardless of your ticket class.
Mobile Connectivity
Staying connected at Schiphol is straightforward, thanks to the free Wi-Fi available throughout the terminal. To connect, simply select the “Airport_Free_Wi-Fi” network on your device, and you’ll have unlimited access for the duration of your time at the airport. If you need faster internet or a more secure connection, you can purchase a premium Wi-Fi plan from the airport’s service provider.
For travelers needing a local SIM card, there are vending machines and retail outlets where you can purchase prepaid SIM cards from major Dutch carriers like KPN, Vodafone, and T-Mobile. These SIM cards often come with a combination of data, calling minutes, and texting, making it easy to stay connected without incurring expensive roaming charges. SIM cards can be purchased at Schiphol Plaza, just outside the arrivals hall.
Taxi and Ride-Sharing Services
If you prefer the convenience of a door-to-door service, Schiphol has a dedicated taxi rank just outside the arrivals hall. Official airport taxis are easy to spot, and you can choose between regular sedans, electric vehicles, or larger vans if you’re traveling in a group. Taxis are metered, and a trip to central Amsterdam typically costs between €40 and €60, depending on traffic.
For a more cost-effective option, ride-sharing services like Uber are also available at Schiphol. The designated pick-up point for Uber vehicles is located at the Departures Level, P1 parking garage, near the Kiss & Ride area. You can order an Uber via the app, and the journey to central Amsterdam will typically cost around €30-€40.
Car Rental
For those planning to explore the Netherlands beyond Amsterdam, renting a car at Schiphol is a convenient option. The airport houses multiple car rental companies, including Avis, Hertz, Europcar, and Sixt. Their counters are located at Schiphol Plaza, just a short walk from the arrivals area.
Renting a car allows for greater flexibility, especially if you plan to visit nearby attractions such as the Keukenhof Gardens, Zaanse Schans windmills, or even cities like Rotterdam and The Hague. Keep in mind that parking in central Amsterdam can be expensive and limited, so it’s advisable to research parking options or use park-and-ride facilities on the city’s outskirts.
Final Tips for First-Time Visitors
- Luggage Storage: Schiphol offers convenient luggage storage facilities, allowing you to leave your bags while exploring the city. Located in the basement of Schiphol Plaza, this service is ideal for those with a layover who want to explore without the hassle of carrying luggage.
- Schiphol App: Download the Schiphol app to get real-time flight updates, gate information, and other helpful services. The app can help you navigate the airport more easily, especially if you’re in a rush.
Amsterdam Airport Schiphol is designed with travelers in mind, offering a wide array of services to ensure a smooth and comfortable journey. Whether you’re arriving for the first time or making a layover, knowing the essentials about public transport, currency exchange, local travel cards, and airport services can make your trip much more enjoyable.